Welcome to the Condonexus Blog!

As a leader in condominium voting and notice delivery services, Condonexus is more than just typical condo software. Our goal is to help condo property managers - just like you - to simplify processes, save time and look great in front of your board and unit owners. If you're looking to continually improve as a property manager, then you've come to the right place.

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Property Management

CAT Rules AGM Recordings Are Official Condo Records… Again!

The Condominium Authority Tribunal (CAT) has ruled that video recordings of Annual General Meetings (AGMs) are official records of condominium corporations, even if made and held by third parties such as law firms.

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Property Management

Navigating Online Harassment: A Guide for Property Managers

Online harassment is a growing concern in our digital age, and property managers are increasingly becoming targets. We explore the different forms of online harassment and provide practical steps to address and mitigate it.

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Property Management

8 Questions that Derail AGMs — and How to Handle Them

We recently held a webinar entitled "8 Questions that Derail AGMs — and How to Handle Them" featuring a panel consisting of industry experts Anthony Ing, Brad Chaplick, Tania Haluk, and Amy Riddell. We share some of the top tips from the webinar in this blog post.

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Property Management

Introducing Our Free Online Tool to Uncover Short-Term Rentals in Your Condo

We made a free tool that helps property managers find short-term rentals in condos, solving the problem of hidden addresses on rental websites. Property managers can now easily search and get updates to enforce rules against troublesome short-term rentals.

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Property Management

What 60 Condos Tell Us About Condo Fee Increases in 2023

We have written this report to share with managers trends we have seen in condo budgets in 2023. We hope that this data will help to inform property managers on important considerations when preparing their budgets this year.

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Property Management

Property Managers Give Their Best Advice for Dealing with Difficult People

This past summer, we reached out to property managers through our email newsletter, seeking their advice on a constant challenge in the industry: dealing with difficult people. The response was nothing short of overwhelming.

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Property Management

The CAT's Emerging Role in Harassment Disputes

Two recent cases demonstrated that the CAT has jurisdiction over harassment provided that the condo corporation involved in the case deals with the issue through their governing documents.

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Property Management

The Ultimate Guide to Running Great Hybrid Meetings

Considering the growing interest in do-it-yourself hybrid meetings, we have developed a comprehensive guide to running a great hybrid meeting. Our guide draws on our three years of experience in managing hybrid meetings for condos.

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Property Management

The Importance of Pre-Mortem and Post-Mortem Analysis for PMs

Project pre- and post-mortems provide an opportunity for team members to reflect on what could go wrong with the project before it begins, and on what went well or could have been improved after the project has completed.

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Property Management

Falling gas prices easing pressure on condo budgets

In April, natural gas prices fell back to below 20¢/m³, after a tumultuous year where rates rose to levels not seen in well over a decade. This could help to ease budgets for condos across Ontario, which saw natural gas budgets increase by 20% in aggregate.

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Property Management

Impress your board with this free & easy sustainability idea

In today's eco-conscious world, it has become increasingly important for condo managers to evaluate and implement environmentally-friendly initiatives. It’s not just about doing the right thing; it’s also about delighting boards and unit owners who are becoming more environmentally-conscious.

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Property Management

5 Effective Strategies for Communicating Budget Increases

It’s important for property managers to be equipped to effectively answer questions about maintenance fee increases. To assist property managers, we have created this guide with five effective ways to approach answering questions about maintenance fees.

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Property Management

5 Ways to Get to Yes Faster with Your Board Members

Getting to "yes" with a condo board can be a difficult task, especially when decisions seem to drag on for long periods of time. Don’t worry! There are ways to navigate these challenges and achieve a desired outcome.

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Property Management

11 Ways Artificial Intelligence Can Reduce Time and Stress for Property Managers

Earlier this month, OpenAI - a leading research institute in artificial intelligence - released ChatGPT to the public. Since its release, ChatGPT has generated a lot of buzz due to its ability to generate human-like text in a conversational setting.

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Property Management

What 36 Condos Tell Us About Condo Fee Increases in 2022

This year brought new levels of inflation not seen in decades and that has resulted in property managers and boards wondering what the right maintenance fee increase should be for their annual budgets.

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Property Management

5 Ways to Design a Better Meeting Agenda for Faster and More Efficient Board Meetings

We've all been in chaotic board meetings that have dragged into the depths of the night. Team members arrived unprepared, conversations veered way off track, and important topics were crowded out by less important ones.

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Property Management

3 Simple Ways to Convince Your Board to Install EV Charging Stations

Electric vehicle charging has become a hot topic in condo land, with condos scrambling to plan for the forecasted spike in demand for electric vehicles. It's no surprise that electric vehicle charging is generally one of the most talked-about topics during Condonexus’ hosted virtual meetings.

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Property Management

10 Creative Condo Notices that are Proven to Work

One of the most common questions we hear from attendees at our virtual owners’ meetings is around communication. However, let me see if this story sounds familiar to you: you send an email blast to owners. They don’t open it.

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Property Management

[Free Elevator Notice] Explaining Condo Insurance to Owners

Last week, my high-rise condo conducted a survey to owners and found that 7.2% of the 180 responding owners did not own condo insurance policies.

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Property Management

Elevator Notice Template for Step 2 of Ontario’s Reopening Roadmap

“When will the indoor amenities be opening?” That's a question we've been hearing more frequently in our virtual meetings as we move into Step 2…

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Property Management

A Better Way to Show Budget Increases to Owners

During unusual times like today - when insurance premiums, water bills, and reserve fund expenses are increasing at a rate well ahead of inflation - it is more important than ever

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Property Management

10 Free Apps to Help Property Managers Work Faster and Smarter

When it comes to property management, it's not always easy to stay on task — especially when there are so many distractions throughout your workday. That's why we've…

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Property Management

Happy Administrative Professionals’ Day

Today is National Administrative Professionals’ Day, and we at Condonexus want to take a moment to recognize all of the administrative professionals who keep the office running smoothly every day!

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Property Management

The Art of Saying No as a Property Manager

Saying “no” is probably one of the hardest things for a property manager to do. Property managers receive requests all the time – from board members, unit owners…

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Virtual Meetings

18 Free Virtual Zoom Backgrounds & How to Change Your Zoom Background

Do you find yourself scrambling to clean your room ahead of a Zoom video call? Could your office backdrop use a bit of sprucing up…

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Virtual Meetings

5 Creative Strategies that Our Clients Have Used to Run Smooth Q & A Sessions

Question & Answer periods during AGMs present a valuable opportunity once a year for owners to engage in dialogue with property management and the board. It goes without saying…

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Virtual Meetings

8 Ways We Help Condos Stay Compliant

During this time of digital transformation for condos, it's important to ensure that any digital vendor you engage is aligned to the best practices and requirements set out in...

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Virtual Meetings

10 Tips for Holding Successful Virtual Owners Meetings

While the amendments to the Condo Act, 1998 in 2017 had included many provisions that were designed to digitize condo processes, such as electronic notice delivery and electronic meetings...

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Property Management

Happy Holidays from Condonexus

The holiday season is a time to reflect, bring joy, and be thankful for those around us...